Human capital management is one of the most important organizational performance determinates of the 21st century. Attracting and retaining high quality employees is critical in creating and maintaining a high performing organization. MGT supports your drive for excellence and offers a full range of human capital/resource consulting services to help you achieve your goals. These services include: classification and compensation studies, policy and procedure development for strengthening workplace culture, organizational reviews, and best practice research. We provide state/local governments, universities, colleges, and school districts the tools to maintain a qualified and competitive work force.
Best Practices Studies
A best practice study serves as a tool for organizations to understand how their operations perform and compare to other similar organizations. Best practices represent professional procedures that are considered the best of all available alternatives.
Classification and Compensation Studies
Classification and compensation studies help organizations determine if their employees are being fairly and competitively compensated and ensure job classifications are consistent with the job’s duties, skills, and requirements. These studies also assist organizations with developing or updating a compensation philosophy and related HR policies.
Human Resources Studies
Human Resource (HR) Studies can encompass a wide-variety of topics. Clients can request a top-to-bottom review of their HR department or parts of it. MGT can review policies and processes, employee recruitment, training and development, performance appraisal and reward systems, or how the organization’s practices fall in line with federal and state statutes and laws.
MGT brings over 40 years of experience in the evaluation of organizational efficiency and effectiveness, including the evaluation of processes, resource allocation and utilization, staff development, and program and target audience outcomes. Our clients find these services most useful when executive or other key leadership changes occur that affect organizational programs.
Policy and Procedure Reviews
The policies and procedures of an organization are the standards by which it operates. A policy is an objective and a procedure provides the steps to achieve the policy. Policies and procedures should not be fluid, not stagnant; they should evolve as the organization evolves. What may have been an effective policy 10 or even five years ago may no longer be applicable today. MGT can evaluate your policies and procedures to ensure they are up-to-date and appropriate in today’s dynamic working environment.
Community College of Baltimore County, Maryland
The Community College of Baltimore County contracted with MGT for numerous human resources-related studies. The projects included:
- Classification and Compensation Studies for all Non-faculty
- External Evaluation of Faculty Salary Schedules
- Performance Audit of the Office of Human Resources
- Facilitation of the Development of a Performance Evaluation System
- Executive Compensation Study
- Review of President’s Office Staffing
- Review of the Office of Public Safety
MGT’s methodology varied for each project, but included utilizing its organizational assessment guidelines to conduct detailed reviews of the Offices of Human Resources and Public Safety; developing comparison models against which executive, staff, and faculty salaries could be appropriately compared; and conducting research among peer colleges to determine key factors and values for consideration in the development of performance evaluation tools.
Project outcomes included up-to-date classification and compensation structures; office staffing assessment and recommendations; recommendations for improvements and identification of areas of excellence for the Office of Human Resources and the Office of Public Safely; recommendations for competitive executive compensation levels; and performance evaluation research on factors, values, and implementation strategies.
The Florida Lottery
The Florida Lottery sought a detailed review of current positions for relevant minimum qualifications, knowledge, skills, and abilities, and job duties.
MGT, in partnership with Thomas Howell Ferguson P.A., conducted a comprehensive position review of the current duties and minimum qualifications of 119 Lottery positions. For comparison purposes, Florida Lottery positions were reviewed against similar positions in other state agencies for non-unique positions and against positions in other selected state Lotteries for lottery unique positions. Position comparisons were completed between surveyed positions and Florida Lottery positions on key factors including minimum qualifications, job duties, and knowledge, skills, and abilities.
Revisions were made to Florida Lottery positions, including updated titles, position consolidation, job duties, and minimum qualifications.
The University of Hawaii System
The University of Hawaii System (UH) desired its compensation policy for executive and managerial positions to be reviewed for fairness and competitiveness among peer systems.
MGT reviewed UH policies and procedures, conducted a compensation best practices review and a review of current survey tools utilized to evaluate competitive compensation. Further, the value of UH benefits was compared to selected peers to assess competitiveness.
MGT provided recommendations for methods and practices to fairly compensate executive and managerial personnel in public sector higher education. Recommendations also included an assessment of costs to expand benefits not currently offered.
Montgomery College, Maryland
In order to facilitate the continuing efficiency and effectiveness of office operations, Montgomery College requested a variety of organizational assessments within the Office of the President, the Office of Business Services, and the Student Services Division.
MGT reviewed the array of offices and services provided by Business Services and the Office of the President and evaluated the efficiency and effectiveness of service delivery. Recommendations for appropriate types of structure, resources and other enhancements to strengthen service delivery, as well as identifying areas of excellence were provided. A longitudinal assessment of the Student Services Division prior office reorganization provided a variety of recommendations to improve the internal and external services and communications within the reorganized structure. MGT also provided strategies for transitioning to the new organizational structure.
The project resulted in recommendations for enhancements to service delivery and recognition of areas of excellence.
York County, South Carolina
York County requested an in-depth classification and compensation study for its 1,000+ employees in over 357 classifications.
MGT reviewed all jobs using a position description questionnaire data collection methodology, and rewrote/updated all position descriptions in a format created for the County. A full compensation review was conducted utilizing a variety of relevant recruitment markets for salary comparisons. MGT assisted the County in reviewing and updating its HR policies and procedures to facilitate implementation of the new plan, and created numerous models for phasing-in study results.
MGT’s study resulted in a new classification and compensation plan for the County’s 1,000+ employees based upon assigned job duties and responsibilities and competitive peer markets; detailed reports and options, with associated costs, for various implementation strategies; and communications strategies, including presentations at project initiation and completion.